Returns Policy

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Love it or Return it Guarantee

 

We want you to be totally satisfied with your purchase. Please see our “Return It” policies below:

Items Purchased Online

All of out items purchased at belissimacosmetics.com needs to returned to our belissimacometics.com fulfillment center not to the store directly.

 

In general, your return should meet these guidelines:

  • Items should be returned in original condition and in original packaging including any paperwork, manuals or accessories. Items that are returned defaced or damaged are not eligible for a refund or replacement.
  • In the case of receiving a damaged item(s) or shipping back damages, please contact Customer Service prior to taking any actions.
  • Credit will always be issued to the same method of payment for which they were paid for.
  • Shipping is refunded only if the item was shipped incorrectly, damaged, or defective proved by videos or pictures in the moment you are opening the box .
  • The customer can choose to exchange the product for another one in the same value equivalence

OBS: Please include the packing list that came with your order in your return packaging.

All items purchased on belissimacodmetics.com need to be returned for refund within 30 days of delivery to the belissimacosmetics.com fulfillment center.

 

PayPal:

Online orders where PayPal was used as the form of payment must be returned to the belissimacometics.com fulfillment center and cannot be returned or exchanged at a Belissima Cosmétics store.

 

Online Only:

Items available online only must be returned to our fulfillment center and cannot be returned to a store

meaning that: 

Belissima Cosmétics physical Store Purchases:

Merchandise purchased at a Belissima Cosmétics Physical Store cannot be returned to the belissimacosmetics.com fulfillment center . 

Opened Hair Products, Underwear, any Dani Fernandes Modeladores Waist Trainer, Langeries and Biquinis,

Due to health and hygiene concerns, we do not accept returns of these items.

All Our Final Sales Products are not Exchangeable or  Refundable.

Promotional and Free Items:

Promotional items and free items must be returned with the merchandise it was offered with in order for a return to be processed. Promotional and free items are non-returnable by themselves.

After 30 days or without a receipt, you will be offered the credit in the form of a Merchandise Return Gift Card,

 

All the item without a receipt is NOT refundable.